To initiate a return or exchange, please email email@example.com. Returns and exchanges must be made within 14 days of delivery. Once our warehouse receives your return, it may take up to 7 business days to process a refund. $10 will be deducted from your refund for the return shipping fee. If you wish to exchange your item, there is no additional shipping fee. Refund are available for purchases made online atnaghedinyc.com only. For all other returns, please contact the retailer directly.